Questions, answered.

The operating system for independent work. Proposals, contracts, bookings, payments, CRM, expenses, taxes — all in one place, with zero commission. Plus a verified Track Record that follows you for the rest of your career.

Every paid invoice, signed contract, and earned review is cryptographically signed to an append-only ledger on your profile. Anyone can verify it at postboard.io/[your-handle] or via our public API at /api/track-record/[handle]. Lenders, landlords, and future clients can check it instead of asking for tax returns. It's yours forever, even if you leave Postboard — portable, exportable, never revocable. No other freelancer platform has this.

No. You own the client relationship end-to-end. We don't route leads to bidders, we don't take a percentage of your earnings, and we don't decide who's visible. Your clients pay you directly via Stripe Connect — Postboard is the software layer, not the middleman.

Core product is free because we make money on subscriptions for power-user features (custom branding, advanced analytics, unlimited AI). The more people who use Postboard, the more valuable the verified Track Record graph becomes for all of us. We'll never take a percentage of what you earn.

No. Zero commission is a core principle, not a promotion. The core product is always free and we'll never take a percentage of what you earn. Standard Stripe processing fees (2.9% + 30¢) apply, and those go to Stripe, not us.

No. Clients pay proposals and invoices in one tap — card, Apple Pay, Google Pay, or Link. If they want to track everything across every provider they've hired on Postboard, they can sign into the client portal with a magic link (no password).

No. Create your account, build your profile, and send proposals without ever entering payment information. We only ask for it if you decide to upgrade.

Turn on the refer-out marketplace. When your availability is unavailable, a refer-me-to-someone-else form appears on your public profile. We match the client to up to 3 other Postboard-verified providers by category + budget. First one to claim wins — and you earn a revenue share if the deal closes. Overflow becomes retention.

Yes. Connect Google Calendar from your Integrations page and every new Postboard booking drops into your primary calendar with the client as attendee. Your Postboard availability also respects existing Google events — no double-booking your personal life.

Yes. The Embed kit in your dashboard gives you three copy-paste snippets — an SVG badge (<img>), a richer iframe card with live stats, and a Markdown link for plain-text contexts. All three update automatically as your Track Record grows.

Yes. Agency plans get organizations with team seats, shared pipeline, per- member reports, and white-label mode: your agency logo and brand color override the individual member's on every client-facing surface (public profile, proposal portal, project portal, emails). Run Postboard as your own product for your team.

Your Track Record is your property — it remains yours even if you suspend or delete your account. You can export the data at any time, and the public verification API stays reachable so third parties who have the link can confirm your historical record. The append-only ledger means entries can never be altered retroactively.

Only you + admins you authorize. Verified earnings on your public Track Record show coarse bands ("$12K," "$140K") never exact amounts, and client names + emails are always private. Your precise financials live in Stripe and your own expense tracker, scoped to your account by row-level security.

No. Client data is private to the provider who owns the relationship. The refer-out marketplace only routes a client's brief to other providers if the originating provider explicitly submits it via the refer-out form.