Introduction
Welcome to Postboard ('we,' 'our,' or 'us'). This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using Postboard, you consent to the data practices described in this policy.
Information We Collect
We collect information that you provide directly to us, information we obtain automatically when you use the Platform, and information from third parties:
Information You Provide
The following information is collected when you use our platform:
- Account registration details (name, email, phone number)
- Profile information (professional background, skills, certifications)
- Service listings and descriptions
- Payment and banking information
- Communications with other users
- Reviews and ratings
- Support inquiries and feedback
Automatically Collected Information
We automatically collect certain information when you use our platform:
- Device information and identifiers
- Usage data and browsing activity
- Location information
- Log data and analytics
- Cookies and similar technologies
- Transaction and payment data
How We Use Your Information
We use collected information for the following purposes:
- Provide, maintain, and improve our services
- Process payments and transactions
- Match service providers with service seekers
- Send notifications and updates
- Prevent fraud and ensure platform security
- Comply with legal obligations
- Analyze platform usage and trends
- Personalize user experience
- Communicate about services and updates
Information Sharing
We may share your information with:
- Other platform users as necessary for service delivery
- Payment processors and financial institutions
- Service providers and business partners
- Legal authorities when required by law
- Professional advisors and investors
- Third parties in connection with a business transfer
Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication
- Secure data storage and transmission
- Employee training and confidentiality agreements
- Incident response procedures
California Privacy Rights (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information:
Your Rights
As a California resident, you have the following rights:
- Right to Know: Request categories and specific pieces of personal information collected, used, and shared
- Right to Delete: Request deletion of personal information we collected
- Right to Opt-Out: Opt-out of the sale of personal information
- Right to Non-Discrimination: Equal service and pricing even if you exercise your privacy rights
Categories of Personal Information We Collect
We collect the following categories of personal information:
- Identifiers (name, email, phone, IP address)
- Professional information (skills, certifications)
- Commercial information (services purchased/provided)
- Internet activity (platform usage, interactions)
- Geolocation data
- Audio/visual information (profile photos)
- Professional and employment information
- Inferences from above data
Questions about our privacy policy? Contact us
Also see our Terms of Service and Cookie Policy